How long does it take to resolve a counselling grievance?

Most issues are resolved within 3-7 working days. Critical issues may be resolved in 24-48 hours.

Can I file an appeal for wrong seat allotment?

Yes. If you believe the allotment was incorrect due to a system error, file a grievance with MCC.

What if my documents are rejected incorrectly?

Submit a fresh grievance with proper documents. Ensure they meet the specified format and size requirements.

Is there a fee for filing a grievance?

No. Filing a grievance through official portals is free of charge.

How long does it take to resolve a counselling grievance?

Most issues are resolved within 3-7 working days. Critical issues may be resolved in 24-48 hours.

Can I file an appeal for wrong seat allotment?

Yes. If you believe the allotment was incorrect due to a system error, file a grievance with MCC.

What if my documents are rejected incorrectly?

Submit a fresh grievance with proper documents. Ensure they meet the specified format and size requirements.

Is there a fee for filing a grievance?

No. Filing a grievance through official portals is free of charge.

NEET Counselling Appeal Process 2026: File Grievance & Complaint Guide

If you face issues during NEET counselling 2026 — registration errors, document rejection, incorrect allotment — this guide explains the NEET counselling appeal process to get your problems resolved.

Common Issues Requiring Appeals

Issue	Description
Registration rejection	Documents not accepted by portal
Incorrect category	Category mismatch in application
Wrong seat allotment	Technical error in allotment
Document verification failure	Genuine documents rejected
Fee payment issues	Payment not reflecting
Technical glitches	Portal downtime during choice filling
Wrong data in scorecard	Name/DOB/parent name errors

Where to File a Grievance

For MCC Counselling

Channel	Details
MCC Grievance Portal	mcc.nic.in → Grievance
Email	[email protected]
Helpline	011-20868100
Physical address	MCC, DGHS, New Delhi

For State Counselling

Contact the respective state counselling authority:

KEA: kea.kar.nic.in
DME: State Directorate of Medical Education
OJEE: ojee.nic.in
TN Medical University: tnmedicalcouncil.org

For NTA (NEET Exam Related)

Channel	Details
NTA Grievance Portal	nta.ac.in → Grievance
Email	[email protected]
Helpline	011-40759000

Step-by-Step Appeal Process

Step 1: Identify the Issue

Determine exactly what went wrong. Collect relevant screenshots and documents.

Step 2: Gather Evidence

Screenshots of portal errors
Payment receipts
Document copies
Previous correspondence
Allotment letters

Step 3: Write a Formal Appeal

Include:

NEET roll number and application number
Name, contact details
Clear description of the issue
Supporting documents
Expected resolution

Step 4: Submit Through Proper Channel

Issue Type	Submit To
MCC counselling issue	MCC grievance portal
State counselling issue	State counselling authority
NEET exam issue	NTA grievance portal
Document verification	Concerned college

Step 5: Follow Up

Note the grievance/ticket number
Check status regularly
Follow up if no response in 7 days
Escalate to higher authority if needed

Sample Appeal Letter Format

To, The Medical Counselling Committee (MCC), DGHS, New Delhi

Subject: Grievance regarding [issue description] Reference: NEET Roll No: [XXXXXX], Application No: [XXXXXX]

Dear Sir/Madam,

I, [Name], NEET UG 2026 candidate (Roll No: [XXX]), am writing to bring [issue description] to your attention.

[Describe the issue in detail — what happened, when, what error appeared]

I have attached the following documents for reference:

Screenshot of the error
Payment receipt
[Other supporting documents]

I request you to kindly [expected resolution] at the earliest.

Thank you, [Name] [Phone] [Email]

Timeline for Grievance Resolution

Severity	Expected Resolution Time
Critical (allotment blocking)	24-48 hours
Major (document issue)	3-5 working days
Minor (information correction)	5-7 working days
Complex (multiple issues)	7-14 working days

Escalation Matrix

Level	Authority	Contact
Level 1	MCC Helpdesk	[email protected]
Level 2	MCC Deputy Director	Through portal
Level 3	DGHS, Ministry of Health	[email protected]
Level 4	NMC Ombudsman	nmc.org.in
Level 5	Court (if legal intervention needed)	High Court

Tips for Successful Appeal

**Act quickly** — Don't wait for the issue to resolve itself
**Document everything** — Screenshots are your best evidence
**Be polite and professional** — Aggressiveness delays resolution
**One issue per appeal** — Multiple issues need separate appeals
**Keep tracking reference** — Note down every complaint number